Last Updated: May 29, 2021
If you have any comments, suggestions or complaints, you may contact Siena by email at [email protected].
Depending on the nature of your interaction with us, some examples of personal data which we may collect from you include:
We collect information directly from you when you provide it to us, as well as from third parties if you use any websites or social media platforms operated by third parties (e.g., Facebook, Instagram, medical blogs etc.)
Our platform uses “cookies” to better understand how you use our platform and to improve your experience. An example would be recalling a set of preferences you have selected for Siena’s website. Storing cookies on your web browser allows us to present you with custom web pages and other content that are tuned with your preferences. Unless you have set your preferences so that you will be alerted when a cookie is being stored on your computer, you will not know about it. If you are concerned about cookies, you may disable them by adjusting the privacy and security settings of your web browser. However, if you disable cookies, you may not have the optimal experience.
We may disclose personal data that we collect or you provide as follows:
Siena maintains reasonable physical, electronic and organisational measures to protect your data against unauthorised or unlawful access, misuse, disclosure, alteration and destruction. Whilst we endeavor to keep all information secure through commercially accepted means such as encryption and organisational security safeguards, we cannot guarantee absolute security of all information. You are responsible to keep your user account and passwords secure by taking suitable measures to prevent unauthorised usage or access by unauthorised persons. Siena cannot be held liable for any inappropriate use of user account names and passwords carried out by any user. In the event that information is compromised and we are aware of it, reasonable steps will be taken to investigate and notify the affected users and other various actions may be taken including notifying the respective legal authorities and law enforcement agencies.
For any request on information relating to the collection, use and storage of your personal data by us, please contact us at [email protected]. Nonetheless, you may choose what personal data you wish to provide to us. If you choose not to provide certain information, usage of some or all of our services may be affected. Subject to the jurisdiction, you have the ability to choose what to do with your personal data (i.e. access, correction, removal, objection, portability, etc.) and may raise a request by email to [email protected] if assistance is required. We will handle such requests in accordance with applicable law, and may charge a reasonable administrative fee to cover the costs of responding to any such request.
These Terms are governed in accordance with the laws of Singapore. Any claims or disputes arising out of or relating to the use of this Platform shall be subject to the exclusive jurisdiction of the courts of Singapore. Use of this Platform is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this paragraph. If any part of these Terms is found to be invalid, illegal or unenforceable by a court, the validity of the remaining provisions will not in any way be affected or impaired. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
Any dispute arising out of or in connection with these Terms, including any question regarding its existence, validity or termination, shall be referred to and resolved by arbitration administered by the Singapore International Arbitration Centre in accordance with the Arbitration Rules of the Singapore International Arbitration Centre for the time being in force, which rules are deemed to be incorporated by reference in this Clause.
Our Services are not directed to individuals under 18. We do not knowingly collect Personal Data from children under 18. If we become aware that a child under 18 has provided us with Personal Data, we will take steps to delete such information. If you become aware that a child has provided us with Personal Data, please contact us at [email protected].
If you have any questions or need to contact us about this Policy, please contact us by email at [email protected].